Last Updated: January 2, 2025

Welcome to Regenesis Biotech. By using our website, services, and products, you agree to comply with these Terms & Conditions. Please read them carefully.

Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You must provide accurate and complete information when creating an account or submitting any form on our website.

Account Registration

When you create an online portal account, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.

Payments and Orders

All orders for services or DNA/stem-cell kits must be paid in full before processing. We reserve the right to cancel orders if payment is not completed or if any information provided is inaccurate.

Refunds and Cancellations

Refunds are only provided according to our Refund & Shipping Policy. Orders cannot be canceled once the DNA/stem-cell sample collection kit has been dispatched.

Ownership of DNA/Stem-Cell Samples

You acknowledge that any biological material collected, processed, or stored by Regenesis Biotech remains subject to applicable regulatory guidelines. You retain rights over your samples and can withdraw consent for future use at any time, as described in our Consent Policy.

Limitations of Liability

To the maximum extent permitted by law, Regenesis Biotech is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability for direct damages is limited to the amount paid for the specific service in question.

Compliance with Laws

You agree to comply with all applicable Canadian laws, including privacy and health regulations, when using our services.

Modifications to Terms

We reserve the right to update these Terms & Conditions at any time. Users are encouraged to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated Terms.

Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us:

Phone: (647) 794-5111

Toll Free: 1 (866) 561-2126

Email: info@regenesisbiotech.ca

Address: 790 Bay Street, Suite 626, Toronto, Ontario, M5G 1N8

By using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.